Services

Zahler Design works with arts organizations, social enterprises, nonprofits and foundations

What if your business operations were as beautiful as the art you produce?

Or your internal processes as impactful as your community engagement?

Using design and thinking in systems, we’ll chart a course through ambiguity. We will create an inclusive culture of collaboration through a rigorous (but fun!) design practice.

I envision a world where organizations harness joy, delight, and craftsmanship in day-to-day processes as an engine to power greater impact.

Services

Strategy & Design Consulting

Define structure, objectives, and processes to withstand change and activate your vision and strategy across programs and the organization.

  • Organizational frameworks

  • Budget modeling and process

  • Service blueprinting and systems mapping

  • Process and program definition

Capacity Building

Multiply skills in collaboration, creativity, strategy, and innovation across internal teams and business units.

  • Identify critical skills and behaviors

  • Map competency and maturity models

  • Craft employee journeys to mastery

  • Define roles, resources, and events

  • Lead training and project engagements

Retreats & Intensives

Take time away from the daily grind for focused creativity, decision-making, and building group agreements for improved operations.

  • Visioning & futures thinking

  • Strategy activation

  • Operational planning

  • Building shared knowledge management

  • Establishing objectives and impact measures

Impact Storytelling

Create visual narratives that celebrate the work you’re doing to make the world a better place.

  • Examine impact metrics and data collection practices

  • Gather personal narratives

  • Reveal work efforts and data through visual storytelling

Culture Deep Dive

Uncover perspectives and patterns at all levels of the organization through research guided by equitable frameworks.

  • 1:1 research interviews

  • Focus groups for ideation

  • Identify the most critical elements of culture

Thought Partnership

Scheduled and on-demand support to think through creative strategy-making, identifying opportunities, building design strategy acumen, and crafting storytelling.

Design Process

“Employees are likely to care more about the relevance and practice of design when they have been involved in the process, being able to contribute, feeling heard and valued, and ultimately their ideas or suggestions respected or even implemented.”

— From Strategic Design by Calabretta, Gemser & Karpen

Let’s talk about how I can help

Does what I’ve described sound like you? Do you have an opportunity you’re itching to start on?

Send me a message and we’ll find time to talk. I can’t wait to hear what you’re working on!